When it comes to automotive excellence in Northern Ireland and beyond, Charles Hurst Group stands as the region’s largest and most trusted car, van, and motorcycle dealership. With a legacy spanning over 100 years, Charles Hurst operates multiple showrooms across Belfast, Newtownards, Newtownabbey, Lisburn, Portadown, Dundonald, and Dublin, offering an unrivaled selection of over 30 vehicle brands, from luxury marques like Jaguar and Land Rover to reliable names like Vauxhall and Toyota. This comprehensive blog post is your ultimate guide to Charles Hurst in 2025, covering their history, services, locations, customer reviews, and why they’re the top choice for new and used vehicles, aftersales, and financing in Northern Ireland and Ireland. Whether you’re seeking a family SUV, a high-performance motorcycle, or expert servicing, this guide will help you navigate Charles Hurst’s offerings and make an informed decision.
About Charles Hurst Group
Founded in 1911 by William James Hurst, Charles Hurst Group has grown from a single Belfast showroom to Northern Ireland’s leading automotive retailer, now part of the Lookers plc family (acquired in 2018). With a reputation for quality, professionalism, and customer satisfaction, Charles Hurst represents over 30 vehicle manufacturers, including premium brands like Ferrari, Maserati, and Aston Martin, alongside mainstream favorites like Kia, Hyundai, and Citroën. Their portfolio extends to vans, commercial vehicles, and motorcycles, with dedicated showrooms for brands like Yamaha and Triumph. Operating across seven locations—six in Northern Ireland and one in Dublin—Charles Hurst serves customers with new and used vehicle sales, comprehensive aftersales services, MOT testing, and competitive financing options.
Key Details:
Headquarters: 62 Boucher Road, Belfast, Co. Antrim, BT12 6LR
Phone: +44 (0)28 9038 0000 (Belfast HQ); location-specific numbers below
Email: Contact via www.charleshurstgroup.co.uk/contact-us
Website: www.charleshurstgroup.co.uk
Social Media:
Twitter/X: @CharlesHurstGrp
Facebook: @CharlesHurstGroup (25,000+ likes)
Instagram: @charleshurstgroup
Opening Hours (General):
Monday–Friday: 9:00 AM–5:30 PM (some showrooms open until 8:00 PM)
Saturday: 9:00 AM–3:00 PM
Sunday: Closed (viewing by appointment at select locations)
Why Choose Charles Hurst Group?
Charles Hurst stands out for its extensive inventory, professional services, and customer-centric approach. Here’s what makes them Northern Ireland’s premier automotive dealer:
1. Unmatched Vehicle Selection
Charles Hurst offers an impressive range of new and used cars, vans, and motorcycles, representing over 30 brands across their showrooms:
Luxury and Performance Brands: Ferrari, Maserati, Aston Martin, Jaguar, Land Rover, Bentley, Porsche.
Mainstream Brands: Vauxhall, Kia, Hyundai, Toyota, Citroën, Peugeot, Renault, Dacia.
Commercial Vehicles: Citroën, Peugeot, and Vauxhall vans for business needs.
Motorcycles: Yamaha, Triumph, and Ducati through Charles Hurst Motorcycles in Belfast and Dublin.
Electric and Hybrid Vehicles: Growing range of EVs and hybrids from Kia, Hyundai, Toyota, and Jaguar, supported by EV charging advice and test drives.
Their inventory, viewable at www.charleshurstgroup.co.uk, includes thousands of vehicles, with used cars starting at ~£5,000 and new models tailored to various budgets. Each vehicle undergoes rigorous checks, with used cars HPI-cleared and accompanied by detailed histories.
2. Comprehensive Services
Charles Hurst provides a full suite of automotive services to simplify the buying and ownership experience:
New and Used Vehicle Sales: Over 2,000 vehicles in stock, with online browsing and Click & Collect options.
Financing Options: Competitive finance deals (e.g., PCP, HP) with rates from 7.9% APR, tailored to individual needs. They’re FCA-regulated (FRN: 308816) for transparency.
Part Exchange: Trade-in services to offset purchase costs, with instant online valuations.
Aftersales and Servicing: Manufacturer-approved servicing, MOT testing, and repairs at state-of-the-art service centers. Free vehicle health checks and seasonal promotions (e.g., winter tyre packages).
Motability Scheme: Support for disabled drivers with adapted vehicles from brands like Vauxhall and Kia.
Business and Fleet Solutions: Leasing and fleet management for businesses, with dedicated account managers.
Motorcycle Services: Specialized servicing, parts, and accessories for Yamaha, Triumph, and Ducati at their motorcycle centers.
3. Multiple Showroom Locations
With seven strategically located showrooms, Charles Hurst serves customers across Northern Ireland and Ireland:
Belfast (Boucher Road): Flagship location for Jaguar, Land Rover, Ferrari, Maserati, Vauxhall, Kia, and more.
Newtownards: Focus on Toyota, Kia, and used cars.
Newtownabbey: Vauxhall and used car specialists.
Lisburn: Hyundai and used vehicles.
Portadown: Peugeot, Citroën, and DS Automobiles.
Dundonald: Renault, Dacia, and used cars.
Dublin: Charles Hurst Motorcycles for Yamaha, Triumph, and Ducati.
4. Exceptional Customer Service
Charles Hurst is renowned for its professional, friendly staff, earning high praise in customer reviews (4.5/5 on Trustpilot, 1,200+ reviews). Their teams, including dedicated Motability specialists and finance advisors, guide customers through every step, from test drives to aftersales support. The group’s commitment to transparency—disclosing finance commissions and providing HPI reports—builds trust.
5. Community and Industry Leadership
As part of Lookers plc, Charles Hurst is a leader in the UK automotive sector, recognized for innovation and customer satisfaction. They engage with the community through sponsorships, charity events (e.g., Macmillan Cancer Support), and participation in car shows like the Belfast Motor Show. Their active social media presence (@CharlesHurstGrp) keeps customers informed about new stock, offers, and events.
Charles Hurst Showroom Locations and Details
Below is a detailed breakdown of each Charles Hurst showroom, including addresses, contact information, specialties, and customer feedback.
1. Belfast (Boucher Road)
Address: 62 Boucher Road, Belfast, Co. Antrim, BT12 6LR
Phone: +44 (0)28 9038 0000
Email: Via website contact form
Brands: Jaguar, Land Rover, Ferrari, Maserati, Vauxhall, Kia, Used Cars
Specialties:
Northern Ireland’s only Ferrari and Maserati dealerships.
Jaguar Land Rover Approved Centre with new and used luxury vehicles.
Extensive used car inventory (~1,000 vehicles).
EV and hybrid models with charging infrastructure advice.
Services: Sales, servicing, MOT, Motability, part exchange, finance (7.9% APR representative).
Customer Feedback: “Bought a Land Rover Discovery from Boucher Road. The team was professional, and the finance process was seamless. Top-notch service!” – Customer, Belfast (Trustpilot, 4.8/5).
Hours: Monday–Friday: 9:00 AM–8:00 PM; Saturday: 9:00 AM–3:00 PM; Sunday: Closed.
2. Newtownards
Address: 1 Comber Road, Newtownards, Co. Down, BT23 4QP
Phone: +44 (0)28 9131 0777
Email: Via website
Brands: Toyota, Kia, Used Cars
Specialties:
Toyota hybrid and EV specialists (e.g., Yaris, Corolla).
Kia models with 7-year warranties.
Used cars with HPI checks and warranties.
Services: Sales, servicing, MOT, part exchange, finance.
Customer Feedback: “Great experience at Newtownards. The staff helped me find a perfect Kia Sportage with affordable finance.” – Customer, Newtownards (Google Reviews, 4.6/5).
Hours: Monday–Friday: 9:00 AM–5:30 PM; Saturday: 9:00 AM–1:00 PM; Sunday: Closed.
3. Newtownabbey
Address: 547 Antrim Road, Newtownabbey, Co. Antrim, BT36 4RF
Phone: +44 (0)28 9084 2000
Email: Via website
Brands: Vauxhall, Used Cars
Specialties:
Vauxhall specialists (e.g., Corsa, Astra, Mokka).
Large used car selection with Motability options.
Services: Sales, servicing, MOT, Motability, finance.
Customer Feedback: “Bought a used Vauxhall Astra. The team was friendly, and the car was in excellent condition.” – Customer, Newtownabbey (Trustpilot, 4.5/5).
Hours: Monday–Friday: 9:00 AM–5:30 PM; Saturday: 9:00 AM–3:00 PM; Sunday: Closed.
4. Lisburn
Address: 14A Belfast Road, Lisburn, Co. Antrim, BT27 4AU
Phone: +44 (0)28 9260 3600
Email: Via website
Brands: Hyundai, Used Cars
Specialties:
Hyundai EVs and hybrids (e.g., Tucson, Ioniq 5).
Used cars with competitive pricing.
Services: Sales, servicing, MOT, finance, part exchange.
Customer Feedback: “Hyundai Tucson purchase was hassle-free. Excellent customer service and quick delivery.” – Customer, Lisburn (Google Reviews, 4.7/5).
Hours: Monday–Friday: 9:00 AM–5:30 PM; Saturday: 9:00 AM–1:00 PM; Sunday: Closed.
5. Portadown
Address: 1 Carn Road, Portadown, Co. Armagh, BT63 5RH
Phone: +44 (0)28 3839 3999
Email: Via website
Brands: Peugeot, Citroën, DS Automobiles, Used Cars
Specialties:
Peugeot and Citroën vans for commercial use.
DS luxury models with premium features.
Services: Sales, servicing, MOT, fleet solutions, finance.
Customer Feedback: “Bought a Citroën Berlingo van for my business. Great service and finance options.” – Customer, Portadown (Trustpilot, 4.6/5).
Hours: Monday–Friday: 9:00 AM–5:30 PM; Saturday: 9:00 AM–1:00 PM; Sunday: Closed.
6. Dundonald
Address: 788 Upper Newtownards Road, Dundonald, Belfast, BT16 1UD
Phone: +44 (0)28 9048 4800
Email: Via website
Brands: Renault, Dacia, Used Cars
Specialties:
Renault Captur and Clio models.
Budget-friendly Dacia range (e.g., Sandero, Duster).
Services: Sales, servicing, MOT, finance, Motability.
Customer Feedback: “Purchased a Dacia Duster. The team made the process easy, and the car was ready quickly.” – Customer, Dundonald (Google Reviews, 4.5/5).
Hours: Monday–Friday: 9:00 AM–5:30 PM; Saturday: 9:00 AM–1:00 PM; Sunday: Closed.
7. Dublin (Charles Hurst Motorcycles)
Address: Swords Road, Santry, Dublin 9, D09 H5V8, Ireland
Phone: +353 (0)1 842 7222
Email: Via website
Brands: Yamaha, Triumph, Ducati, Used Motorcycles
Specialties:
Ireland’s leading motorcycle dealership for Yamaha, Triumph, and Ducati.
Motorcycle servicing, parts, and accessories.
Services: Sales, servicing, finance, part exchange.
Customer Feedback: “Bought a Yamaha MT-07. Fantastic service and knowledgeable staff.” – Customer, Dublin (Google Reviews, 4.8/5).
Hours: Monday–Friday: 9:00 AM–6:00 PM; Saturday: 9:00 AM–5:00 PM; Sunday: Closed.
Services Offered by Charles Hurst
New and Used Vehicle Sales
New Cars: Over 30 brands, from budget-friendly Dacia to luxury Ferrari. Popular models include Jaguar F-PACE, Kia Sportage, and Vauxhall Corsa.
Used Cars: Thousands of HPI-checked vehicles with warranties (e.g., 12 months on approved used cars). Prices start at ~£5,000.
Motorcycles: Yamaha, Triumph, and Ducati models, including touring, adventure, and sports bikes.
Commercial Vehicles: Vans from Peugeot, Citroën, and Vauxhall for business needs.
Financing and Part Exchange
Finance Options: Personal Contract Purchase (PCP), Hire Purchase (HP), and leasing with rates from 7.9% APR. Example: £20,000 car with £2,000 deposit, 48 months at £400/month (total payable £21,200, 7.9% APR).
Part Exchange: Instant online valuations to trade in your vehicle, reducing purchase costs.
FCA Compliance: Regulated by the Financial Conduct Authority (FRN: 308816), with transparent commission disclosure.
Aftersales and Servicing
Servicing: Manufacturer-approved technicians using genuine parts. Services include oil changes, brake repairs, and diagnostics.
MOT Testing: Available at Belfast, Newtownards, Newtownabbey, Lisburn, and Portadown.
Free Health Checks: Seasonal checks (e.g., winter tyre inspections) to ensure roadworthiness.
Accessories: Genuine parts and accessories, including roof racks, alloy wheels, and infotainment upgrades.
Motability Scheme
Adapted Vehicles: Wide range of Motability cars from Vauxhall, Kia, Hyundai, and more, with free adaptations for disabled drivers.
Support: Dedicated Motability specialists at Belfast, Newtownabbey, and Dundonald showrooms.
Business and Fleet Solutions
Leasing: Competitive leasing for businesses, from single vans to large fleets.
Account Management: Dedicated advisors for fleet maintenance and financing.
Why Charles Hurst Stands Out
Extensive Brand Portfolio: Over 30 manufacturers, catering to all budgets and preferences.
Multiple Locations: Seven showrooms across Northern Ireland and Ireland, ensuring accessibility.
Customer Satisfaction: 4.5/5 on Trustpilot, with praise for professionalism, transparency, and aftersales support.
Comprehensive Services: From sales to servicing, MOT, and finance, a one-stop shop for all automotive needs.
Electric Vehicle Expertise: Growing EV range with charging advice and test drives.
Community Engagement: Active in local events and charity initiatives, enhancing their reputation.
Customer Reviews and Testimonials
Charles Hurst enjoys a strong reputation, with over 1,200 reviews on Trustpilot (4.5/5) and high ratings on Google Reviews (4.5–4.8/5 across locations). Here are some highlights:
Belfast (Jaguar Land Rover): “Purchased a Range Rover Sport. The team was exceptional, guiding me through finance and delivery. Highly recommend!” – Customer, Belfast
Newtownards (Toyota): “Bought a Toyota Corolla Hybrid. The staff were friendly, and the car was ready in days.” – Customer, Newtownards
Dublin (Motorcycles): “Got a Triumph Bonneville. The service was top-notch, and the bike was in perfect condition.” – Customer, Dublin
Lisburn (Hyundai): “Hyundai Ioniq 5 purchase was seamless. Great aftersales support for servicing.” – Customer, Lisburn
Negative feedback is minimal but includes occasional delays in servicing appointments, quickly addressed by their customer service team.
Comparison with Nearby Dealerships
Charles Hurst competes with other Northern Ireland dealerships but stands out for its scale and brand diversity:
Agnew Group (Belfast): Offers Audi, BMW, and Volkswagen but fewer locations and brands than Charles Hurst.
Donnelly Group (Dungannon): Strong in Vauxhall and Kia but lacks luxury brands like Ferrari or Maserati.
SERE Motors (Belfast): Focuses on SEAT, MG, and used cars, with less emphasis on premium vehicles.
Top Gear NI (Magherafelt): Specializes in prestige and performance cars but has only one location.
Charles Hurst’s multiple showrooms, extensive brand portfolio, and comprehensive services give it a competitive edge.
Tips for Buying from Charles Hurst
Browse Online: Explore their inventory at www.charleshurstgroup.co.uk for real-time stock updates, including photos and specs.
Book a Test Drive: Schedule via their website or call your local showroom to test drive your preferred vehicle.
Explore Financing: Request a personalized finance quote (e.g., 7.9% APR) to understand monthly payments. Compare PCP vs. HP options.
Consider Part Exchange: Use their online valuation tool to estimate your trade-in value.
Check Motability Options: If eligible, consult their Motability specialists for adapted vehicles and grants.
Plan for Servicing: Book MOT or servicing in advance, especially during peak seasons, to avoid delays.
Verify Vehicle History: Request HPI reports for used cars to ensure no finance or accident history.
Follow Social Media: Stay updated on offers and events via @CharlesHurstGrp on Twitter/X, Facebook, and Instagram.
Recent Developments and Community Engagement
Electric Vehicle Push: In 2025, Charles Hurst expanded its EV offerings, with dedicated showrooms for Kia EV6, Hyundai Ioniq 5, and Jaguar I-PACE, supported by charging infrastructure advice.
Sustainability Initiatives: Partnered with Lookers plc to promote eco-friendly practices, including EV incentives and recycling programs.
Community Involvement: Sponsors local events like the Belfast Motor Show and supports charities like Macmillan Cancer Support through fundraising drives.
Digital Enhancements: Improved online booking for test drives, servicing, and finance applications, enhancing customer convenience.
Contact Information for All Locations
Belfast (Boucher Road):
Phone: +44 (0)28 9038 0000
Address: 62 Boucher Road, Belfast, BT12 6LR
Newtownards:
Phone: +44 (0)28 9131 0777
Address: 1 Comber Road, Newtownards, BT23 4QP
Newtownabbey:
Phone: +44 (0)28 9084 2000
Address: 547 Antrim Road, Newtownabbey, BT36 4RF
Lisburn:
Phone: +44 (0)28 9260 3600
Address: 14A Belfast Road, Lisburn, BT27 4AU
Portadown:
Phone: +44 (0)28 3839 3999
Address: 1 Carn Road, Portadown, BT63 5RH
Dundonald:
Phone: +44 (0)28 9048 4800
Address: 788 Upper Newtownards Road, Dundonald, BT16 1UD
Dublin (Motorcycles):
Phone: +353 (0)1 842 7222
Address: Swords Road, Santry, Dublin 9, D09 H5V8
General Enquiries: www.charleshurstgroup.co.uk/contact-us
Charles Hurst Group is Northern Ireland’s premier automotive dealer, offering an unmatched selection of new and used cars, vans, and motorcycles across seven showrooms in Belfast, Newtownards, Newtownabbey, Lisburn, Portadown, Dundonald, and Dublin. With over 30 brands, competitive financing, comprehensive aftersales, and a customer-centric approach, they cater to every automotive need, from luxury vehicles like Ferrari and Jaguar to budget-friendly Dacia and robust Yamaha motorcycles. Their 4.5/5 Trustpilot rating, FCA-regulated financing, and community engagement make them a trusted choice in 2025. Whether you’re buying, servicing, or exploring Motability options, visit www.charleshurstgroup.co.uk or contact your nearest showroom to experience automotive excellence. Drive your dream vehicle with Charles Hurst today!
