Shelbourne Motors stands as one of Northern Ireland’s most progressive and trusted automotive dealerships, offering an exceptional range of new and used cars, vans, and comprehensive services. With state-of-the-art showrooms in Portadown and Newry, Shelbourne Motors represents top global brands including Toyota, Renault, Nissan, Dacia, Kia, and Maxus. Established in 1973, this family-run business has built a reputation for outstanding customer service, innovative financing options, and a commitment to quality. This guide provides a detailed look at Shelbourne Motors’ history, services, locations, customer reviews, and why they’re a top choice for vehicle buyers in Northern Ireland in 2025. Whether you’re after a compact city car, a robust SUV, an electric vehicle, or expert aftersales support, Shelbourne Motors delivers a seamless automotive experience.

About Shelbourne Motors

Founded in 1973 by Fred Ward as a filling station, Shelbourne Motors has evolved into one of Northern Ireland’s leading car dealer groups, now operated by siblings Caroline, Richard, and Paul Ward. Employing over 140 staff across two multi-franchise locations in Portadown and Newry, Shelbourne Motors specializes in new and used vehicle sales, business contract hire, car and van rental, and aftersales services. Representing Toyota, Renault, Nissan, Dacia, Kia, and Maxus, the dealership offers a diverse range of vehicles, from budget-friendly Dacia models to premium Toyota hybrids and fully electric Nissan LEAFs. Shelbourne Motors is committed to delivering a personalized, customer-focused experience, backed by industry recognition and a 4.7/5 Trustpilot rating from over 1,400 reviews.

Key Details:

• Headquarters: 334 Tandragee Road, Portadown, Co. Armagh, BT62 3RB


• Phone: +44 (0)28 3839 6800 (Portadown); +44 (0)28 3083 5522 (Newry)


• Email: Contact via www.shelbournemotors.com/contact-us


• Website: www.shelbournemotors.com


• Social Media:
  
  
  
  • Twitter/X: @ShelbourneMotor
  
  
  • Facebook: @ShelbourneMotors (15,000+ likes)
  
  
  • Instagram: @shelbournemotors
  
  
  
  


• Opening Hours:
  
  
  
  • Monday–Thursday: 8:30 AM–8:00 PM
  
  
  • Friday: 8:30 AM–5:30 PM
  
  
  • Saturday: 9:00 AM–3:00 PM
  
  
  • Sunday: Closed
  
  
  
  

Why Choose Shelbourne Motors?

Shelbourne Motors distinguishes itself through its extensive vehicle selection, customer-centric services, and family-run ethos. Here’s why they’re a leading choice in Northern Ireland:

1. Extensive Vehicle Portfolio

Shelbourne Motors offers a wide range of new and used cars and vans across six major brands:

• Toyota: From the compact Aygo X to the hybrid Corolla and spacious RAV4, known for reliability and cutting-edge technology.


• Renault: Includes the sporty Clio E-Tech, Captur SUV, and electric Zoe, blending performance and efficiency.


• Nissan: Features the fully electric LEAF, bold Juke, and reliable Qashqai, awarded “Most Reliable Car 2023” by Which?.


• Dacia: Budget-friendly options like the Sandero (£8,495) and Duster, offering excellent value without compromising performance.


• Kia: Popular models like the Picanto, Sportage, and Niro, with 7-year warranties and hybrid/electric options.


• Maxus: Commercial vans for business needs, focusing on durability and functionality.


• Used Cars: Shelbourne’s Autoselect Used Car Supermarket offers over 200 approved used vehicles, all with 12-month warranties and rigorous quality checks.

The inventory, accessible at www.shelbournemotors.com, includes vehicles for all budgets, with used cars starting at ~£6,000 and new models offering competitive finance deals.

2. Comprehensive Services

Shelbourne Motors provides a full spectrum of automotive services:

• New and Used Vehicle Sales: Browse over 200 new and used vehicles online or in-showroom, with Click & Collect and home delivery (free within 100 miles).


• Financing Options: Flexible PCP, HP, and PCH plans with rates from 2.9% APR (e.g., Toyota Aygo X, 42-month PCP, 0%-35% deposit). FCA-regulated (FCA No. 497010) for transparency.


• Part Exchange: Online valuation tool for trading in vehicles, ensuring competitive offers.


• Aftersales and Servicing: Manufacturer-approved technicians, genuine parts, and services like MOT testing, repairs, and seasonal checks. Book online for convenience.


• Motability Scheme: Wide range of adapted vehicles (Toyota, Renault, Nissan, Kia, Dacia) with dedicated specialists in Portadown and Newry.


• Business and Fleet Solutions: Contract hire, leasing, and fleet management for businesses, with tailored solutions.


• Rental Services: Car, van, and minibus rentals for short- or long-term needs.


• 14-Day Money-Back Guarantee: Applies to fully purchased used vehicles online, enhancing buyer confidence.

3. Two Modern Showrooms

Shelbourne Motors operates two multi-franchise locations:

• Portadown: Flagship showroom featuring Toyota, Nissan, Dacia, Kia, Maxus, and Autoselect Used Car Supermarket.


• Newry: Renault-focused showroom with additional Toyota, Kia, and used car offerings, recently expanded with a new forecourt and Maxus commercial vehicles.

4. Outstanding Customer Service

With a 4.7/5 Trustpilot rating (1,400+ reviews), Shelbourne Motors is praised for its friendly, professional staff. Sales and Motability specialists, like Kyle and Stephen McMahon, provide personalized support, ensuring a stress-free buying experience. The dealership’s family-run ethos emphasizes one-to-one service, with transparent pricing and finance disclosures.

5. Industry Recognition and Community Engagement

Shelbourne Motors has earned multiple awards, including the Dealer Group Award, with individual honors for staff like Michael McCartan (Dealer Principal) and David Armstrong (Aftersales Manager). They engage the community through sponsorships like Cricket Ireland and charity initiatives, maintaining a strong local presence via social media (@ShelbourneMotor).

Shelbourne Motors Showroom Locations and Details

1. Portadown

• Address: 334 Tandragee Road, Portadown, Co. Armagh, BT62 3RB


• Phone: +44 (0)28 3839 6800


• Email: Via website contact form


• Brands: Toyota, Nissan, Dacia, Kia, Maxus, Used Cars (Autoselect)


• Specialties:
  
  
  
  • Extensive new car range, including Toyota Corolla, Nissan Qashqai, and Dacia Sandero.
  
  
  • Autoselect Used Car Supermarket with over 200 vehicles.
  
  
  • Electric and hybrid models (e.g., Nissan LEAF, Kia Niro).
  
  
  • Commercial vans from Maxus and fleet solutions.
  
  
  
  


• Services: Sales, servicing, MOT, Motability, part exchange, finance (2.9% APR on select models), rental.


• Customer Feedback: “Bought a Renault Captur from Kyle. He was knowledgeable and made the process simple. Highly recommend!” – Customer, Portadown (Trustpilot, 4.8/5).


• Hours: Monday–Thursday: 8:30 AM–8:00 PM; Friday: 8:30 AM–5:30 PM; Saturday: 9:00 AM–3:00 PM; Sunday: Closed.

2. Newry

• Address: Armagh Road, Newry, Co. Down, BT35 6PR


• Phone: +44 (0)28 3083 5522


• Email: Via website


• Brands: Renault, Toyota, Kia, Used Cars


• Specialties:
  
  
  
  • Renault specialists (e.g., Clio E-Tech, Austral E-Tech with up to 683 miles range).
  
  
  • Recently expanded forecourt for used cars and Maxus vans.
  
  
  • Hybrid and electric vehicles from Toyota and Kia.
  
  
  
  


• Services: Sales, servicing, MOT, Motability, part exchange, finance.


• Customer Feedback: “Stephen McMahon helped me buy a Kia Sportage. Friendly, patient, and professional service!” – Customer, Newry (Trustpilot, 4.7/5).


• Hours: Monday–Thursday: 8:30 AM–8:00 PM; Friday: 8:30 AM–5:30 PM; Saturday: 9:00 AM–3:00 PM; Sunday: Closed.

Services Offered by Shelbourne Motors

New and Used Vehicle Sales

• New Cars: Toyota (Aygo X, Corolla, RAV4), Renault (Clio, Captur, Zoe), Nissan (LEAF, Qashqai, Juke), Dacia (Sandero, Duster), Kia (Picanto, Sportage), and Maxus vans.


• Used Cars: Over 200 approved used vehicles with 12-month warranties, starting at ~£6,000. Examples include Renault Captur 0.9 TCE and Kia Sportage 1.6T GDi.


• Electric and Hybrid Vehicles: Nissan LEAF, Renault Zoe, Toyota Corolla Hybrid, Kia Niro, and Renault Austral E-Tech (up to 683 miles range).


• Commercial Vehicles: Maxus vans and Nissan/Renault commercial options for businesses.

Financing and Part Exchange

• Finance Options: PCP (e.g., Nissan Juke, £1,500 deposit contribution, 4.99% APR), HP, and PCH plans. Example: £18,995 Renault Clio E-Tech, 42-month PCP, £300/month with 30% deposit.


• Part Exchange: Online valuation tool for competitive trade-in offers.


• FCA Compliance: Authorized by the Financial Conduct Authority (FCA No. 497010), with transparent commission structures.

Aftersales and Servicing

• Servicing: Manufacturer-approved technicians using genuine parts for Toyota, Renault, Nissan, Dacia, Kia, and Maxus.


• MOT Testing: Available at both Portadown and Newry showrooms.


• Free Health Checks: Seasonal inspections (e.g., tyre and battery checks) to ensure vehicle safety.


• Accessories: Genuine parts, including alloy wheels and infotainment upgrades.

Motability Scheme

• Adapted Vehicles: Wide range of Motability cars from Toyota, Renault, Nissan, Dacia, and Kia, with free adaptations and step-free showroom access.


• Support: Specialists like Kyle in Portadown provide expert guidance.

Business and Fleet Solutions

• Leasing and Contract Hire: Tailored solutions for businesses, from single vehicles to large fleets.


• Fleet Management: Dedicated advisors for maintenance and financing.

Rental Services

• Car and Van Rental: Short- and long-term rentals for cars, vans, and minibuses, ideal for temporary needs.

Why Shelbourne Motors Stands Out

• Diverse Brand Portfolio: Six brands covering compact cars, SUVs, electric vehicles, and commercial vans.


• Family-Run Values: Over 50 years of family ownership, ensuring personalized service.


• Customer Satisfaction: 4.7/5 Trustpilot rating, with praise for staff like Kyle, Stephen, and Noel.


• Award-Winning: Multiple industry awards, including Dealer Group Award and individual staff honors.


• Electric and Hybrid Focus: Extensive range of EVs and hybrids with financing incentives (e.g., 0.99% APR on Nissan ARIYA).


• Community Engagement: Supports Cricket Ireland and local charities, with active social media presence (@ShelbourneMotor).

Customer Reviews and Testimonials

Shelbourne Motors enjoys a strong reputation, with over 1,400 Trustpilot reviews (4.7/5) and positive feedback on Google and AutoTrader. Highlights include:

• Portadown (Toyota): “Bought a Toyota Yaris from Shelbourne. The car was in excellent condition, and the staff handled extra paperwork for export to Ireland seamlessly.” – Customer, Portadown (AutoTrader, 4.8/5).


• Newry (Renault): “Purchased a Renault Kadjar. Noel was knowledgeable and made the handover easy to understand.” – Customer, Newry (CarDealerReviews, 4.7/5).


• Portadown (Motability): “Kyle was fantastic, explaining Motability options clearly. The process was simple and stress-free.” – Customer, Portadown (Motability, 5/5).


• Newry (Kia): “Stephen McMahon went above and beyond to find me a Kia Sportage. Outstanding service!” – Customer, Newry (Trustpilot, 4.8/5).

Some negative feedback mentions aftersales delays or issues with used vehicles (e.g., paintwork faults), but Shelbourne responds promptly via crm@shelbournemotors.com to resolve concerns.

Comparison with Nearby Dealerships

Shelbourne Motors competes with other Northern Ireland dealerships but excels in brand diversity and services:

• Charles Hurst (Belfast): Offers a broader luxury portfolio (e.g., Ferrari, Maserati) but has more locations, potentially diluting focus compared to Shelbourne’s two showrooms.


• Agnew Group (Belfast): Represents Audi and BMW but lacks Shelbourne’s budget-friendly Dacia and Maxus options.


• Donnelly Group (Dungannon): Strong in Vauxhall and Kia but fewer electric vehicle options.


• SERE Motors (Belfast): Focuses on SEAT and MG, with less emphasis on hybrids and commercial vans.

Shelbourne’s family-run ethos, competitive pricing (e.g., Dacia Sandero at £8,495), and extensive aftersales services give it a competitive edge.

Tips for Buying from Shelbourne Motors

1. Browse the inventory at www.shelbournemotors.com to view real-time stock, including photos and specs.


2. Book a test drive online or call +44 (0)28 3839 6800 (Portadown) or +44 (0)28 3083 5522 (Newry).


3. Explore finance options (e.g., 2.9% APR on Toyota Aygo X) using the online finance calculator.


4. Use the part exchange valuation tool to estimate trade-in value.


5. Consult Motability specialists for adapted vehicles if eligible.


6. Book servicing or MOT in advance to avoid peak-season delays.


7. Check vehicle history reports for used cars to ensure quality.


8. Follow @ShelbourneMotor on Twitter/X, Facebook, and Instagram for exclusive offers and events.

Recent Developments and Community Engagement

• Newry Expansion (2025): Added a new forecourt and office space for Autoselect Used Car Supermarket and Maxus vans.


• Electric Vehicle Growth: Expanded EV offerings with Nissan ARIYA, Renault Scenic E-Tech, and Kia Niro, supported by financing incentives (e.g., 0.99% APR on ARIYA).


• Awards: Won Dealer Group Award, with honors for Michael McCartan (Dealer Principal) and David Armstrong (Aftersales Manager).


• Community Involvement: Sponsors Cricket Ireland and supports local charities, with festive campaigns like their annual Christmas video.


• Digital Enhancements: Improved online booking for test drives, servicing, and finance, with a 14-day money-back guarantee on used vehicles.

Contact Information for All Locations

• Portadown:
  
  
  
  • Phone: +44 (0)28 3839 6800
  
  
  • Address: 334 Tandragee Road, Portadown, Co. Armagh, BT62 3RB
  
  
  
  


• Newry:
  
  
  
  • Phone: +44 (0)28 3083 5522
  
  
  • Address: Armagh Road, Newry, Co. Down, BT35 6PR
  
  
  
  


• General Enquiries: www.shelbournemotors.com/contact-us

Shelbourne Motors is a cornerstone of Northern Ireland’s automotive industry, offering an extensive range of new and used cars, vans, and comprehensive services across its Portadown and Newry showrooms. Representing Toyota, Renault, Nissan, Dacia, Kia, and Maxus, Shelbourne caters to all budgets and preferences, from the budget-friendly Dacia Sandero to the electric Nissan LEAF and premium Toyota RAV4. With a 4.7/5 Trustpilot rating, family-run values, and award-winning service, Shelbourne Motors ensures a personalized, transparent experience. Whether buying, leasing, or servicing a vehicle, visit www.shelbournemotors.com or contact their team to discover why they’re Northern Ireland’s trusted choice in 2025. Drive your perfect vehicle with Shelbourne Motors today!