AJM Sales Ltd used cars in Dungannon

I was attempting to buy a new car, planned to come up and view the car on a certain date as I do not live close to the dealership and work full time. I also had an agreement with dealer that if anyone was interested in the car or made an offer they would contact me and give me a chance to match the offer or offer more for the car. I woke up a few days later to the car as sold and was not contacted at all by the dealership to be given a chance to see the car. Then when ringing them to ask what happened all I got was I’m sorry this happened..0 explanation as to why they decided to not honour our agreement or stay true to their word. Very disappointed in how this was all handled, very disappointed to be made false promises and very disappointed that there seems to be a lack of sincerity with their dealers.

I bought a Golf R from AJM a few weeks ago and couldn't be happier, car is absolutely mint condition and I found the lads Matthew, Alan and Shane very helpful and easy to deal with. He also has some amazing cars in stock. I will definitely be back and would recommend them.

Top job! Great communication with Mathew and flexible with hrs to pickup a car we agreed to take. Fully serviced and MOT'd ready to go

I purchased a car from AJM and was thoroughly impressed with their customer service and customer care from start to finish. I had a few teething problems however both Alan and Shane were on hand to sort the issue very quickly and smoothly. Both these gentlemen were a pleasure to deal with and I would happily recommend this dealership to anyone. The whole experience was fantastic, keep up the great work!

****BEWARE **** agreed an estimate for works with a timeline of 3/4 weeks - over two months on despite several unanswered phone calls and sporadic assurances that it would be ready in a couple of days, the car is still not ready. Came to remove the car to another garage and 60% was added to the upper end of the estimate. This is despite asking several times for a final price and we were never given an indication the work had increased significantly. Answer was that they were doing this work for us a ‘favour’. Will be pursuing this legally and also contacting trading standards.