Autopoint Ballyclare used cars in Ballyclare

Wonderful experience trading in my old car to upgrade to a newer model. Paul was excellent with communication and explaining everything. Car was ready, fully serviced and MOT’d within a week of viewing. Highly recommend Autopoint, first time dealing with them and won’t be the last. Thanks again.

Really happy with the service I received here. There was a minor fault with my car, but the team sorted it quickly and without any fuss. The customer service throughout was excellent — friendly, professional, and genuinely helpful. Would have no hesitation recommending them or returning in the future.

Trevor is absolutely fantastic, great dealership! I bought a lovely Ford Ka, absolutely spotless and have no complaints. Great customer service, Trevor is always there to lend a hand and to make sure the car is roadworthy. Couldn’t be more happier. Thank you Trevor and the team at Autopoint 😄

I bought the Volvo XC40 D4 in September 2025 and as such was happy with the car. This has as such not changed, the car is ok, but the driver seat is not warming up and the car shows having a couple faulty sensors. Nothing overly serious. Being retired car mechanic/technician with a very solid work experience, worked myself up to even site/garage manager I can consider myself as "knowledgeable". Although the car came with a broken/damaged rear light, I accepted that as my own fault as not checking the car well enough, although it shows on the sellers website, I replaced it myself and that's it. During the cold months it was very irritating that the driver seat didn't warm up. As I am retired car technician, I also still have my interest in keeping my car healthy and therefor bought the Ancel VOD700 to be able to carryout the diagnostics myself. The device showed a number of fault codes, and I decided to have a conversation with the seller of the car. The seller when handing over the fault codes told me immediately that the drivers seat wouldn't be covered with the warranty. This is odd, as it is an electrical device and because it is with in the six month when the car was bought, it would be with in the warranty but also I should still have statutory rights, Consumer Act 2015. This is also confirmed at the warranty certificate. As I didn't want to have a verbal argument at the site in Ballyclare, I decided to leave but advised the seller I would get back to him by email, where the seller decided to be very humiliating. Having thought about the experience which I had being a customer having bought a car from 2019 for £17000 just 5 month ago, I am 67 years of age with a high blood pressure, I am not interested in any argument and most certainly not to be humiliated by the seller, jut because of a simple warranty issue. Would I buy again from this seller, I don't think so.

Thank you Trevor, very easy and honest to deal with, a pleasure. Found a cheap first car for my daughter, price agreed, years mot promised and hand shake sealing the deal. After that Trevor covered a lot of unexpected costs to get the mot and did not change goal posts or ask for more money. Considering the car was only £2500 I think this was a rare gesture of honesty and integrity that is getting harder to come by nowadays and very much appreciated. Thank you and hope these reviews instil confidence in others to purchase from yourselves. All best.