Charles Hurst Kia Newtownabbey used cars in Newtownabbey

I purchased a Kia Sportage from Kia Newtownabbey last week and had a great experience from start to finish. I had never bought a car from a dealership before, so I wasn’t sure what to expect but Oran made the whole process straightforward. Lloyd the manager introduced himself also and I felt well looked after and welcome in the showroom. Oran was friendly, professional, and took the time to explain everything clearly without any pressure. He answered all of my questions and made sure I felt comfortable and informed throughout the purchase. The level of customer service was excellent, including follow up post sale. The entire experience was much better than I had anticipated as I had been a little nervous about going to sort a car on my own. I would definitely recommend Oran and the team at Kia Newtownabbey to anyone looking to buy a car. Thanks again for making my first dealership purchase such a positive experience!

The team at Kia Newtownabbey provided excellent service throughout my Kia Stonic purchase. The staff were welcoming, knowledgeable, and genuinely committed to making the process smooth and stress‑free. Every step was clearly explained, and their professionalism and friendly approach made the experience enjoyable. I’m delighted with my new car and highly impressed by excellent customer care I received.

Fantastic experience from start to finish. The team at Charles Hurst Kia Newtownabbey were friendly, professional, and kept me informed throughout. Excellent customer service with no pressure, and they made the whole process smooth and hassle-free. Highly recommended!

I had the best experience at KIA Newtownabbey with Jessica. She is very knowledgeable and friendly. She also explained everything about my new car and also all the gadgets, will take me a while to get used to them. I got the KIA Sportage pure and it is an amazing car and looks great too. It was delivered within the estimated time i was quoted. Would recommend 100% Jessica at the KIA Newtownabbey.

Year old car went in for its first service which was hugely expensive. Arrived on time explained only the back tyre needs pumped up and left. Got a call to collect around 1.30pm. Car was fine. and oh my goodness the rudest young woman of all time ignored me was on their reception - not a single word/ no casual chat/invite to have a coffee/explanation about what she was looking at on screen. I waited being ignored for approximately 15 mins. Eventually she printed out the report and passed me the card machine. Not thanks for your customer service, do call again etc. etc. makes me cross that I paid to be treated as though I didn’t exist. I left saying I hope your day improves - I can only guess it had been rubbish to reduce her to deliver such appalling treatment