J&F Group used cars in Newtownabbey

John Snr. and John Paul are extremely helpful and go out of their way to help people. A very honest team that is so lacking in this industry today. I 100% recomend this company.

If you like top of the range cars dont pass this place great people to do business with

A great buying experience - Car Sales at its Best! Thank you to John Walsh for your proactive approach in getting things done. As soon as I made my purchase everything else was done for me. No nonsense, efficient and trustworthy purchase. Perfect. Thank you Kindly

Very odd experience. I have bought and sold various cars over the years but I just don’t understand the attitude received from John around a potential purchase. I am in the UK and was offered ‘free’ delivery from Ireland which is great. However I continued to ask various basic questions anyone would before purchasing a car and all I continued to get was a constant attitude around this. I felt like everything was too much hassle and that John did not want to sell the car at all. I received some (quite poor) walk around videos of the car so wanted to clarify some things before committing but then got told that the car wasn’t for me because I was asking too many questions and to go elsewhere for my purchase. I don’t understand what they expect. The car in question was 16 years old, no one in their right mind would buy a car without asking any questions at all but to then be refused business due to this blows my mind. To note, this car has been on sale since September so currently 5 months. No option of any deal was offered, no discount in any way, just the fact it came with a 12 month MOT (like anything would) and 12 months warranty (I dread to think of the service if needing to use this). Looking at some further reviews it’s clear John has a very strange perception of customer service! People buy from people, if the service was better from the start, I would of parted ways with my money. However, the service I received questioned everything from the start and it’s clear I was right. Be very weary if wanting to buy from here. Service is worth more than any car will be.

I purchased a lovely 2018 Mazda Mx 5 z-sport on the 6/3/21, I have to say what excellent service I received, within 3 days of seeing the car online and speaking to John one of the owners of J and f group car dealership, the car was delivered in Wales from Ireland, Wow! I could not fault them one bit, brilliant customer service, I’d recommend them to anyone! 5 stars!!!